Applications

In the old PSTN World, deploying new applications and services meant “forklifting” rooms full of hardware, days perhaps months of work, and the corresponding expense. Those days are over.

Using the GlobalTouch Telecom VoIP solution, carriers, MSOs and resellers can generate new revenues by offering their business and residential customers a whole new range of customized, revenue rich services and applications. And they can do so at a fraction of the cost and hassle as was once required in the PSTN days.

New Options for your Business Customers using VoIP, for example a company based in Los Angeles can have telephone numbers in Dallas, New York, Hong Kong and London all ringing at a central corporate office. Now employees around the globe can connect to the corporate phone system with a simple dial up or high speed Internet connection. Road warriors can also now travel the globe and still stay “plugged in and connected”.

This technology allows for massive cost savings over traditional fixed line phone networks because employees are now plugged into the same VoIP platform, rather then making long distance calls over the traditional PSTN. Thus, even small enterprise customers can immediately enjoy cost savings and productivity increases.

Staying Connected with VoIP Apps

Other VoIP solutions can be implemented that offer remote interactive communications with field sales and service personnel. For example, the user will have a Softphone on a notebook computer that is integrated into MS Outlook contacts. The user can then click on a contact in Outlook to instantly dial the number, or send a fax. This way documents, addresses, contracts, etc. can be delivered from field sales people using a WiFi mobile device (PDA or notebook) to the home office. By the same token the home office can return, e.g. invoices or contracts that have been approved. This way a contract negotiation or service call can be completed with considerable speed and efficiency.

With our CallBlast presence management application, for example end users can set calls to ring simultaneously in the office, mobile and home phones, or ring in any sequence and with whatever delay you decide to set. Our platform also offers all Class 5 features standard, as well as MS Outlook Integration, Click-to-Fax, and videoconferencing to name just a few.

Open Standards = Lower OPEX

Because VoIP is based on the universal programming language of IP, the number of applications is limited only to the imagination of any application developer – the field is wide open. We continue to upgrade our VoIP offering with our own custom applications. Indeed we recently introduced a Video over VoIP capability with partner Leadtek. We understand that the future of VoIP lies in application development, so we are more than happy to partner with any like-minded developers.

Popular VoIP applications: Class 5 Features